Our vision and mission
Our vision
"We will empower people through information and advice, to champion their individual rights."
Our mission
Empower people, to provide the advice people need to be better able to resolve their problems.
Campaign to improve the policies and practices that affect people’s lives.
Engage with local communities and actively deliver preventative programmes
Our principles
Not for profit
Free
Independent
Confidential
Impartial
Diverse
Promoting equality
Challenging discrimination